AW
Anson W

1 reviews | Active since Nov 2015

20 Nov 2015, 16:43

Stopping card without notice

African Bank stopped my credit card without notice.They say there was ***** committed on the card.How can ***** be committed while i have the card with me all the time. Tried to call there customer service but apparently they left at 11:00 o clock.That is totally unacceptable.<br> <br> <br> <br> <br>

0
Replies (1)
African Bank
African Bank's reply21 Nov 2015, 09:17
Official
Hello ansonvanwyk,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards
Sylvester Fraser
Contact Centre Support Team
***