SM
Sharon M
1 reviews | Active since Dec 2015
17 Dec 2015, 10:28
STOP trying to ripp your customers off
I Have had an existing loan with African bank going on 3 years now, have never missed a payment and my balance is R62 000 sum odd, I called for a settlement as I thought I would settle my loan and I was quoted R64 000 sum odd to settle my loan WTHECK seriously??? is the settlement not meant to be less than the balance???<br> trying to rip us off is so not called for and it is ******* to add penalties for early settlement.<br> <br> you guys don't play fair, its fine I wont settle my loan then I would rather hold onto that money than give it to *****'s !!!<br> NOT TOO BRIGHT ON AFRICAN BANK'S PART!!!!!
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Replies (1)African Bank's replyOfficial
17 Dec 2015, 16:42Hello blondie4115,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply17 Dec 2015, 16:42
Official
Hello blondie4115,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
