1 reviews | Active since Sept 2015
Stop stalking me I am not your client and will never be
<p>Yesterday at exactly 08:45 I received another call of many irritating calls I have been receiving from African Bank.</p> <p> </p> <p>There is a lady who has been harassing me for weeks now, and I asked her on numerous occasions to stop bothering me since she doesn't have telephone etiquette. She claims to be looking for my sister who they have an account with, and my phone was listed as the next of kin on their system. This woman calls me daily and she doesn't even want to give me her name, if she cant get hold of their client why does she pester me daily I DO NOT OWE THEM ANYTHING. Everytime when she calls she raises her voice at me and hangs up the phone. Is that what they where trained as customer service?. Is it that difficult to ask me politely to pass a message to my sister to ask her to call them? and apparently she did communicate with the bank to make arrangements, but they hunt her down like a common ********. What happened to BATHO PELE, and CONSUMER RIGHTS.</p> <p> </p> <p>I then called their client relations and the guy I spoke to says they can't trace the calls they make to clients, are their calls not recorded that is why they talk to clients anyway they like. I wanted to know the woman who is tormenting me daily on my private phone and report her to the SAPS as a stalker. This person is so unruly she should find another job clearly dealing with people is not one of her strong personality traits.</p> <p>AFRICAN BANK STOP CALLING ME ITS ANNOYING. </p>
Thank you for referring your concerns via Hello Peter.
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Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
