FE
Freddie E

1 reviews | Active since Jan 2013

23 Nov 2016, 10:52

STOP HARASSING ME!

<p>Seriously, what a joke to waste your and my time every single month. I've settled two loans, in case over the last 2 months. I've paid you your measly R540 without fail on the stupid credit card EVERY SINGLE MONTH for 5 years now and I haven't use the thing for TWO YEARS NOW. PLEASE PLEASE PLEASE PLEASE STOP PHONING ME. And with the most rediculous statement - it's the 'festive season'.. so will you settle the loan. ARE YOU JUST PLAIN STUPID to speak to people like that? NO, I will not sign a debit order because you do 20 day tracking, and you've irritated me enough. I will shout from every hilltop in the world how absolutely USELESS YOU ARE. STOP HARASSING ME.. if you phone me again I'm going to charge you for a letter from my lawyer. </p>

0
Replies (3)
African Bank
African Bank's reply23 Nov 2016, 15:54
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply24 Nov 2016, 16:21
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on
***.


Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***

FE
Freddie E's update28 Nov 2016, 12:47
Reviewer Update

Surprisingly well handled. Thank you for resolving.