still waiting for resolution

<p>Terrible customer service</p> <p>i have requested a credit repord from XDs only to be told by them that my profile has been blocked for authentication purposes my African Bank. I have called African bank Call centre several times yesterday and this morning and no one seems to know what i am talking about. I have called XDS again and again im being referred to African bank. How does African Bank prevent a consumer from obtaining a credit report? I would appreciate if someone could get back to me today and assist with this matter.</p> <p><br /> <br />Feb 22, 2017<br />1 week ago<br />Official business reply:<br />Thank you for referring your concerns via Hello Peter.</p> <p>We confirm that we are investigating your concerns and will provide you with feedback shortly.</p> <p>Kind Regards</p> <p>Contact Centre Support Specialist Team</p> <p>Contact number: ***<br /> Public Comments</p>