HSLD
Hester St Leger Denny

1 reviews | Active since Aug 2017

19 Dec 2017, 09:25

STILL WAITING FOR APOLOGY LETTER

I complained about a debit order that was raised without authorization on 15 December 2017. This debit order was returned. I am still waiting for a letter of apology that was going to be sent to my email address on the afternoon of 15 December 2017. I also want African Bank to refund me monies for the return of the the debit order.

0
Replies (2)
African Bank
African Bank's reply19 Dec 2017, 10:56
Official

Dear Ms Hester

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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HSLD
Hester St Leger Denny's update19 Dec 2017, 12:25
Reviewer Update
Thank you letter received Hester M Denny