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DG
Doreen G

1 reviews | Active since Nov 2019

13 Oct 2020, 14:13

Still waiting....

Dear African Bank, you guys phoned me more than 20 times on Saturday (Twenty) which is totally absurd! anyway, I sent my documents on Saturday morning and three times again after that, a credit enquiry was done by you on the 8th of October already... it is now the 13th of October and when I called the lady said I will be contacted today as the application is in "under real offer" whatever that means... I still have not had any feedback.....

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Replies (4)
DG
Doreen G's update14 Oct 2020, 09:26
Reviewer Update
Still no call from a sales agent to discuss my options....
DG
Doreen G's update15 Oct 2020, 09:37
Reviewer Update
I ANSWERED THE PHONE AND IT WAS SILENT- TWICE!
NOW APPARENTLY I NEED TO GO INTO A BRANCH FOR BIOMETRICS? SERIOUSLY?? THIS WAS AN ONLINE APPLICATION- ALL DOCS SENT - EMPLOYMENT CHECK COMPLETED! THIS IS NOT HOW YOU ADVERTISE YOUR LOAN PROCESSES! I HAVE APP**** LAST WEEK ALREADY, CONTACTED YOU MORE THAN 5 TIMES PER DAY. YESTERDAY I WAS TOLD THE MONEY WILL REFLECT IN 48 WORKING HOURS AND TODAY YOU WANT ME TO GO TO A BRANCH? COME ON GUYS?????
THIS IS NOT FAIR!
DG
Doreen G's update15 Oct 2020, 10:32
Reviewer Update
I ANSWERED THE PHONE AND IT WAS SILENT- TWICE!
NOW APPARENTLY I NEED TO GO INTO A BRANCH FOR BIOMETRICS? SERIOUSLY?? THIS WAS AN ONLINE APPLICATION- ALL DOCS SENT - EMPLOYMENT CHECK COMPLETED! THIS IS NOT HOW YOU ADVERTISE YOUR LOAN PROCESSES! I HAVE APP**** LAST WEEK ALREADY, CONTACTED YOU MORE THAN 5 TIMES PER DAY. YESTERDAY I WAS TOLD THE MONEY WILL REFLECT IN 48 WORKING HOURS AND TODAY YOU WANT ME TO GO TO A BRANCH? COME ON GUYS?????
THIS IS NOT FAIR!
DG
Doreen G's update15 Oct 2020, 10:32
Reviewer Update
I ANSWERED THE PHONE AND IT WAS SILENT- TWICE!
NOW APPARENTLY I NEED TO GO INTO A BRANCH FOR BIOMETRICS? SERIOUSLY?? THIS WAS AN ONLINE APPLICATION- ALL DOCS SENT - EMPLOYMENT CHECK COMPLETED! THIS IS NOT HOW YOU ADVERTISE YOUR LOAN PROCESSES! I HAVE APP**** LAST WEEK ALREADY, CONTACTED YOU MORE THAN 5 TIMES PER DAY. YESTERDAY I WAS TOLD THE MONEY WILL REFLECT IN 48 WORKING HOURS AND TODAY YOU WANT ME TO GO TO A BRANCH? COME ON GUYS?????
THIS IS NOT FAIR!