VK
Vince K

1 reviews | Active since Nov 2015

03 Nov 2015, 11:14

Still Not Resolved.... What a Surprise

Every time you people call me you ask me to give YOU my ID number.... Are you aware of how much ***** there is out there? Yet you insist on carrying on like imbeciles and ignoring my problem because I refuse to give you this information! Have you ever thought of asking other questions???? No you haven't.<br> <br> Last time... Fix my statements or I will lay a complain at the Ombudsman and load a stop order on my account as I am unable to read my statements because they are IN ANOTHER LANGUAGE?!<br> <br> FIX IT!<br> <br> First Complaint: http://hellopeter.com/african-bank/complaints/endless-statement-issues-***<br> Second Complaint: http://hellopeter.com/african-bank/complaints/terrible-processes-***<br> <br> Try me... I won't stop.

0
Replies (1)
African Bank
African Bank's reply03 Nov 2015, 15:23
Official
Hello vincek03,

Dear valued customer

Thank you for your concerns via Hello Peter.

Due to the Protection of Personal Information Act (2013) of South Africa, we are required to successfully identify and verify customers before providing a service.

Please call our Customer Service Centre on ***, or visit any of our African Bank branches, or register to access the self service options on www.africanbank.co.za

Kind regards

Kind Regards
Contact Centre Support Specialist Team
Contact number: ***