PN
Pravine N
1 reviews | Active since May 2024
09 Dec 2025, 15:51
*********** staff with unconscious arrogance.
Customer service non existent with this institution. No response to queries and no response to unauthorized debits. I am not sure who else will expose the rot impacting on me.Emails response via automated response system. No one wants to take ownership. In my opinion this institution knows their level of conscious incompentce. I hope I receive a response from them regarding my queries regarding unauthorized debits .
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
09 Dec 2025, 18:07Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply09 Dec 2025, 18:07
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
PN
Pravine N's updateReviewer Update
09 Dec 2025, 18:33Phone rang once. More of a missed call .Seems like they cannot even call a customer back.Poor attempt to resolve.now it's time to use social media and expose the rot In the entrant playing bank.shocking and disgusting
PN
Pravine N's update09 Dec 2025, 18:33
Reviewer Update
Phone rang once. More of a missed call .Seems like they cannot even call a customer back.Poor attempt to resolve.now it's time to use social media and expose the rot In the entrant playing bank.shocking and disgusting
African Bank's replyOfficial
10 Dec 2025, 09:58We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
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Your African Bank Support Specialist team
***
African Bank's reply10 Dec 2025, 09:58
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***