*********** staff members

African Bank Secunda branch I've never seen such an *********** staff members they have no clue on how to help relatives when it comes to matters of a deceased member.My brother passed away on the 16 January he had an investment with African bank we were given a letter from the masters Court to get a statement of balance from African and other banks guess what we got the statement from other banks except African bank nobody knows of what's going they said they will email the statement it's been 3weeks no email.We went to Secunda branch they asked who was helping us we told them it was a gentleman they didn't know who was that gentleman we've been moving from pillar to post still no help imagine after loosing a loved one now you must be up and down can someone who knows what must be done with a deceased investment please help us because your Secunda branch is full of bunch of loosers.This is so draining 😫 😪 😩