*********** staff

On 18 July 2025 I went to African Bank, the branch in City View Shopping Centre Salesperson Zandile assisted me. I explained I need a credit card. She completed the application for a credit card, following step a debit check was placed on my bank. I accepted the debit check, Sales salesperson gave me a card and explained that head office will contact my employer and the money will be in my account. Now this is where the fun begins, when I arrived at work, I asked the HR Manager dit someone from African bank contacted her reply was No one contacted her. Ok, next moment my phone rings and it was African Bank that wanted to give me a personal loan reason they checked my details. They are offering me a loan, why would I go threw all the trouble to apply for a credit card , but no, they want to tell me I must take the loan is 28.25% where the credit card is 21.25 % Now the staff member said it's my affordability the loan is R1721.33. I ask why they let me believe given me a card and do a debit check if i ask for a credit card.