So its acceptable to call clients Boring when they have a dispute

<p>So I was under Debt counselling due to my own stupidity, however I worked extremely hard and did without many luxries and lived on the bread line to pay it up and have a clean record, however once paid up African bank doesnt update the credit bureues in a reasonable time.</p> <p>I was feeling frustrated after the time I spent trying to get myself out of debt and African Bank has no care. I called the client care department to request help in closing my account (which should have been done already as they sent me a paid up letter) they gave me a number for the credit collections department. the guy i spoke to listened to my story and then promptly advised he caanot assist and i need to email, he didnt even take my details and check my account. I asked him why he was there if he didnt want to assist me and that I would like to speak to someone else, at which point he told me I am boring and that I was boring him. I asked to speak to a supervisor at which point he dropped the call.</p> <p> </p> <p>In todays life with our economy i feel African Bank could find much better staff that dont speak to clients as if they are in an abusive relationship with them. </p> <p> </p> <p>Oh, did i mention i did not once raise my voice or get upset? terrible service I will never deal with these people again.</p> <p> </p> <p> </p>