So frustrated right now

I have app**** for a credit card yesterday and I went to the branch again today to get the card and I was reassured I can start transferring funds now sitting trying to do that and I keep getting an error... the whatsappp n call center were no help....now I need to go to branch again.....are guys aware that I can't be going back n forth to bank...I tried emailing that person that help and the email is blocked .... like what's the point of credit if u can't utilize it