RM
Renier M

1 reviews | Active since Jul 2015

30 Jul 2015, 13:44

Signed For First Contract, Force to Sign Again

On The 27 june 2015 I went to the branch to accept my in seconds offer , so I signed the cpontract in everything got the silver card with the loan combo <br> <br> obviously not working right away so on the 29th I called again and got told its being process still which I had no problems with<br> <br> and today I got called saying there was a problem with the biometrics of my fingers should come back in and just do that again . so io went back to the branch in which I got a new card the old one is apparently useless and best of all is I had to sign a contract again this time for a lower value for which I signed for the first time which to me is ****ing ******** <br> <br> I already got the new offer money in my bank account<br> <br> I would appreciate it if I don't get **** to the whole reason why I have to go back to the branch and the fact you breached the first contract is utter un professional to say the least

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Replies (1)
African Bank
African Bank's reply30 Jul 2015, 16:13
Official
Hello Aokiji,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***