lJ
lauretta J

1 reviews | Active since Sept 2014

03 Sept 2019, 12:57

sick and tired of african bank

I keep telling this bank to stop calling and wanting to confirm employment and harassing me. They are so stupid they call on my line to ask if I am working here .I told the previous caller that it is ******** to call my company and ask personal details about me, especially that I did not give them permission to do so. Again today another person called, when I asked her who her client was , she said me , to which I responded how is that possible when I dont know that i gave permission for you to contact my company , i have no more dealings with you, she just said that she was not the previous caller.I am so sick and tired of these fools.I am laying a complaint against them as they keep bridging my rights , and I have advised them of this before.they call from a number *** .And surprisingly, when you go onto their website, the do not have a button for complaints.

0
Replies (2)
African Bank
African Bank's reply06 Sept 2019, 13:09
Official
Good day

 
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but your number could not connect, beep tone. Please confirm a convenient time to contact you as well as a preferred contact number. 

We hope to talk to you soon. 

Your African Bank Support team 
*** 
African Bank
African Bank's reply10 Sept 2019, 14:08
Official
 
Good day

 
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but your number could not connect, beep tone. Please confirm a convenient time to contact you as well as a preferred contact number. 

We hope to talk to you soon. 

Your African Bank Support team 
 ***