Shocking Service
I recently app**** for a personal loan and was assisted by a very friendly member of staff, Melanie of the Fish Hoek Branch. After completing the initial process and was approved, I was told to contact IT as there was a problem printing my contract, however when I called and waited for an hour to be attended to, my call was cut. Numerous complaints have been lodged with a promise of a response within 24-48 hours. It is now going on 4 days! This is absolutely unacceptable and unprofessional for a bank of your calibe. The service I have received (or lack thereof) is deplorable to say the least. You certainly need to jack up your customer service skills if you intend on remaining in the banking industry. I am demanding a response and immediate resolution to this case before I take this further. Enough is enough!
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Zelda Moloana
Contact Centre Support Team
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We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
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Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
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Kind Regards
Zelda Moloana
Contact Centre Support Team
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Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
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Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Zelda Moloana
Contact Centre Support Team
***