SHOCKING SERVICE!!

It’s now the third week of my credit card application with this bank, and I’ve never experienced such poor service! Despite sending all the required documents via email and their website, I keep receiving SMS requests for the exact same information. I even visited the bank in person to submit the documents, yet I’m still being asked for something that was sent over a week ago. When I call the consultants, they assure me everything is fine and that I should wait for an approval SMS. Instead, I receive another message asking for additional documents. It’s clear that they’re not handling this properly! The constant back and forth is making me seriously consider never doing business with this bank again.