Hellopeter
Share Your Experience
DG
David G

1 reviews | Active since Nov 2017

25 Sept 2018, 12:55

Shocking Service!

Received no response regarding my loan application even though I was told it was approved.

0
Replies (5)
African Bank
African Bank's reply25 Sept 2018, 14:11
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank
African Bank's reply25 Sept 2018, 14:11
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

DG
David G's update27 Sept 2018, 09:14
Reviewer Update
As expected, still no reply. Once useless always useless!!
African Bank
African Bank's reply27 Sept 2018, 11:11
Official

Hi David

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

***

African Bank
African Bank's reply27 Sept 2018, 11:39
Official

Hi David

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support team

***