1 reviews | Active since Nov 2013

13 Jan 2017, 10:56

Shocking Service

<p>Contacted their Call Centre to assist in trying to log onto my online account for more than a month now only to be told to visit a branch which I did they were just as useless and unable to help. They said their technical department needs to unlock my profile still nothing done. Tried calling their complaints department on ********** 382 but all you get is a repeating message that does nothing. Would really suggest not using them.</p>

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Replies (1)
African Bank
African Bank's reply13 Jan 2017, 14:44
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***