Shocking Serivces

Good Day African Bank

Just when I thought that African Bank has gone through all the bad times, you have proven that you have not. Please can you explain how a person can still be flagged on your systems 3 years later after paying all accounts in full. Sent you the letters from African Bank stating the account are paid in full, and after numerous attempts to have it cleared, I still can't get it right. for my name to be taken off.

Who do I need to escalate this too, in order to have this sorted.

Regards