LS
Latita S

1 reviews | Active since Nov 2021

14 May 2026, 00:27

Sharing false information on my Credit Report

Can you guys share a full statement and detailed payment history relating to my former credit card account I had with African Bank. You submitted wrong information to credit bureau stating that I paid my credit card last year whereas the account is closed, you are messing up my report and credit score, how can I pay an account whereas I don’t have your debit order on my bank statement? I know your reference and last time I checked I never had any verbal/ written agreement with any company to deduct money on your behalf

I NEED TO KNOW THE FOLLOWING: -Full account statement from opening to closure/ handover -Detailed payment -history, including all transaction dates and amounts including references -Date of last payment recorded on your system -Date the account was handed over to a third-party collection agency (if any)

I NEED YOU TO REMOVE THAT FALSE INFORMATION YOU PUT ON MY CREDIT REPORT.

0
Replies (1)
African Bank
African Bank's reply14 May 2026, 09:43
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team