PL
Pulane L

1 reviews | Active since Jun 2014

03 Jul 2024, 12:12

Settling outstanding balance

Am writing this review with a heavy heart, I have an African bank loan from 2014 if not mistaken, I have been asking to settle my outstanding balance, but no one is willing to come forth not sure what the problem is???? Am working a commission only job where I don't have a basic am trying to rectify my mistakes but am not getting any help from them. I have been asking to settle this loan from last year September. At this point am furiously upset! Please help am in desperate need. Kind regards, Pulane Lesibo, ***

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Replies (3)
African Bank
African Bank's reply03 Jul 2024, 13:29
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
PL
Pulane L's update04 Jul 2024, 09:07
Reviewer Update
Thank you, African Bank, for your speedy response, account will be settled accordingly. :)
African Bank
African Bank's reply04 Jul 2024, 09:58
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***