Settlement of account

<p>Settlement of account</p> <p>On 11 August 2016 I received an SMA from the bank indicating that if I settle my account I can get a 50% discount. I however did not have work at that time, but started working recently.</p> <p>I contacted them and indicate that I now would like to accept their offer. They however refused to assist me. They also never indicated if I was covered by Stangen to settle my account.</p> <p>Why cant I now accept the offer made then?? What changed? Why not give me the oppertunity again??</p> <p> </p> <p>I received a response that they tried to call me ONCE! Please African Bank you can do better!!</p> <p> </p> <p>Urgent attention to this matter will be appreciated!!</p>