1 reviews | Active since Apr 2011
Settlement of account
<p>On 11 August 2016 I received an SMA from the bank indicating that if I settle my account I can get a 50% discount. I however did not have work at that time, but started working recently.</p> <p>I contacted them and indicate that I now would like to accept their offer. They however refused to assist me. They also never indicated if I was covered by Stangen to settle my account.</p> <p>Why cant I now accept the offer made then?? What changed? Why not give me the oppertunity again??</p> <p> </p> <p>Urgent attention to this matter will be appreciated!!</p>
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***
I appreciate the fact that tried ONCE to contact me and gave up after that. Must be very interested to solve my problem.
I want urgent attention to this please!
I appreciate the fact that tried ONCE to contact me and gave up after that. Must be very interested to solve my problem.
I want urgent attention to this please!