LH
Linda H

1 reviews | Active since Apr 2011

06 Jul 2017, 09:57

Settlement letter

<p>I have settled my account and have been waiting for the settlement letter without any success. PLEASE African Bank, just send me the letter as promised the day I settled my account. I urgently nee d it.</p> <p> </p> <p>Your urgent attention to this matter will be appreciated.</p>

0
Replies (3)
African Bank
African Bank's reply06 Jul 2017, 15:28
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team

LH
Linda H's update07 Jul 2017, 08:27
Reviewer Update

It is really quite simple. I have settled my account in FULL and want my promised settlement letter. It cannot be more simple :(

What do you not understand???

African Bank
African Bank's reply07 Jul 2017, 15:45
Official

Good day

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team