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edgar S

1 reviews | Active since Jun 2012

18 Sept 2015, 16:30

Settlement and Update

Dear Peter,<br> <br> I had a loan with African Bank, I paid the settlement on the 25/08/2015. before I paid the settlement I was told that my credit record will be updated before 14 working days. I waited patiently and today I called after 20 days.<br> <br> I spoke to a lady by the name of Rolivhuwa Sibedela who told me they will not attend to my profile alone, they still waiting for bulk update.<br> <br> I know the president said that when we have paid off our debts, credit profiles should be updated. stop oppressing us regarding this credit record update issues.<br> <br> I have paid you and update my credit record Finish and Klaar.<br> <br> kind regards,<br> Edgar

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Replies (1)
African Bank
African Bank's reply19 Sept 2015, 11:46
Official
Hello edgarmadidi,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***