MK
Matilda K

1 reviews | Active since Nov 2010

12 May 2023, 10:45

Settlement amount on loan

My husband requested a settlement amount for his loan. Wow!!! He paid R246 000 just now after they only gave him like R6000 discount on the balance! How???? He was an excellent customer, paid every single month on time. They never ever waited for the installment, never had to phone him. And now? This is how they reward excellent customers? Shame on you African Bank. Unlike Absa and FNB where they genuinely CARE ABOUT CLIENTS. NEVER AGAIN!!!

0
Replies (4)
MK
Matilda K's update12 May 2023, 12:33
Reviewer Update
My husband's number ***. Hennie Van der Merwe
MK
Matilda K's update12 May 2023, 12:59
Reviewer Update
The phone number of my husband is on your system. I provided the id number. Please give him a call
MK
Matilda K's update12 May 2023, 13:42
Reviewer Update
Look on your system . Mr HJ van der Merwe
MK
Matilda K's update12 May 2023, 14:42
Reviewer Update
Ag please!!!!! Now we need to go to a branch but when we called they gave the so called settlement amount over the phone. PATHETIC AFRICAN BANK