Settlement

Item: African Bank
Rating: 1
Author: Warren P

<p>i called in to your call Centre yesterday to settle a credit card.. Great, that was done no hassle, I also have a loan which Thabang said I can get a 50% discount if a settle, so now I get the money, I call in today and now you being greedy bankers only offer me 20% please pull the recording and go out you original offer or I pay you nothing! </p>

Helpful (0)

Replies (4)

African Bank's replyOfficial

13 May 2016, 11:42

Thank you for referring your concerns via Hello Peter. We confirm that we are investigating your concerns and will provide you with feedback shortly. Kind Regards Sylvester Fraser Contact Centre Support Specialist Team Contact number: ***

Best regards,

African Bank's reply13 May 2016, 11:42

Official

Best regards,

Warren P's updateReviewer Update

08 Jun 2016, 11:58

Sylvester has been a great help, thank you

Warren P's update08 Jun 2016, 11:58

Reviewer Update

Sylvester has been a great help, thank you

African Bank's replyOfficial

10 Jun 2016, 07:54

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***

Best regards,

African Bank's reply10 Jun 2016, 07:54

Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***

Best regards,

Warren P's updateReviewer Update

10 Jun 2016, 08:13

Thanks Again, sylvester you were great!

Warren P's update10 Jun 2016, 08:13

Reviewer Update

Thanks Again, sylvester you were great!