CM
Chanel M
1 reviews | Active since Oct 2017
31 Oct 2017, 13:57
Settlement
Good day
I have requested a settlement for my account which I received telephonically. I have not yet received a letter as requested. I contacted the call centre who informed me that there is no settlement amount on the system. Please contact me asap. I think I spoke to a lady named Bonolo.
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Replies (2)
African Bank's replyOfficial
31 Oct 2017, 15:54Hi Chanel,
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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Best regards,
African Bank's reply31 Oct 2017, 15:54
Official
Hi Chanel,
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Best regards,
African Bank's replyOfficial
03 Nov 2017, 14:18Dear Ms Mostert
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
Best regards,
African Bank's reply03 Nov 2017, 14:18
Official
Dear Ms Mostert
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
Best regards,