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JG
Johan G

1 reviews | Active since Sept 2018

18 May 2023, 06:24

Service what service

So today is the day money still not back in my account african bank parys service is pathetic left a message for Kagiso working there to phone me urgently as i was promised money would be in then i get a call at 3:11 in the morning Really and all these promises i am going to contact the banks onbudsman today i am tired of these games you play customer service is none Regards F Roets

0
Replies (3)
JG
Johan G's update18 May 2023, 18:31
Reviewer Update
Service of african bank it has been more tahan a month later that money was ****** within the Bank promises from Parys Freestate branch Kagiso and now manager of ***** department Sibusiso i was promised monday my money would be back in account within 72 ours it is excuse after excuse i am going to contact ombudsman tomorrow as i was promised before 1 tomorrow money would be back in account i will not leave this matter here Regards F Roets
JG
Johan G's update19 May 2023, 10:21
Reviewer Update
Today was promised money would be back in account nothing try contacting branch parys freestate no answer yet again this has gone to far will not leave this here Regards FRoets
African Bank
African Bank's reply19 May 2023, 15:40
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.

Your African Bank Support Specialist team
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