CM
Charice M
1 reviews | Active since Sept 2026
07 Sept 2026, 13:47
SERVICE PROVIDERS BEWARE!!
We are a registered service provider and have been waiting for payment from African bank for services rendered from May 2026. They made payment into the wrong account and since then no further assistance has been received from this company. After an uncountable amount of emails with no response I have no choice but to advise all service providers to ask for upfront payment from this company. There are no contact nr`s available at all. Even after asking for contact details you get no feedback. I have contacted every email adress possible but still to no avail.
Helpful (0)
Replies (9)0
Replies (9)
African Bank's replyOfficial
07 Sept 2026, 14:23Thanks for speaking up and calling us out. We understand your concern. To assist further,
please send us more information via Private messaging/DM/inbox.
-Name of your Business/Company
-Detailed description of the service you provided in May 2026.
-Total payment owed.
So that we can escalate your query to the relevant department for the attention it deserves.
Your African Bank Support Specialist team
please send us more information via Private messaging/DM/inbox.
-Name of your Business/Company
-Detailed description of the service you provided in May 2026.
-Total payment owed.
So that we can escalate your query to the relevant department for the attention it deserves.
Your African Bank Support Specialist team
African Bank's reply07 Sept 2026, 14:23
Official
Thanks for speaking up and calling us out. We understand your concern. To assist further,
please send us more information via Private messaging/DM/inbox.
-Name of your Business/Company
-Detailed description of the service you provided in May 2026.
-Total payment owed.
So that we can escalate your query to the relevant department for the attention it deserves.
Your African Bank Support Specialist team
please send us more information via Private messaging/DM/inbox.
-Name of your Business/Company
-Detailed description of the service you provided in May 2026.
-Total payment owed.
So that we can escalate your query to the relevant department for the attention it deserves.
Your African Bank Support Specialist team
CM
Charice M's updateReviewer Update
08 Sept 2026, 07:04I have resent all documents and email thread pertaining to this issue
Please note the email adress supp**** is the email adress that i have used to follow up...
Please note the email adress supp**** is the email adress that i have used to follow up...
CM
Charice M's update08 Sept 2026, 07:04
Reviewer Update
I have resent all documents and email thread pertaining to this issue
Please note the email adress supp**** is the email adress that i have used to follow up...
Please note the email adress supp**** is the email adress that i have used to follow up...
African Bank's replyOfficial
08 Sept 2026, 09:33Kindly forward the complete email thread, including all supporting documents, to ***. Once received, we will refer the matter to the relevant team for further investigation and assistance.
African Bank's reply08 Sept 2026, 09:33
Official
Kindly forward the complete email thread, including all supporting documents, to ***. Once received, we will refer the matter to the relevant team for further investigation and assistance.
CM
Charice M's updateReviewer Update
10 Sept 2026, 08:07Three days later - still no response on my email...
CM
Charice M's update10 Sept 2026, 08:07
Reviewer Update
Three days later - still no response on my email...
African Bank's replyOfficial
10 Sept 2026, 09:54We've responded to your earlier query. Kindly confirm you've received it.
African Bank's reply10 Sept 2026, 09:54
Official
We've responded to your earlier query. Kindly confirm you've received it.
CM
Charice M's updateReviewer Update
10 Sept 2026, 10:03Hi Nothing was received. Please resend
CM
Charice M's update10 Sept 2026, 10:03
Reviewer Update
Hi Nothing was received. Please resend
African Bank's replyOfficial
10 Sept 2026, 10:08Kindly forward the complete email thread, including all supporting documents, to ***. Once received, we will refer the matter to the relevant team for further investigation and assistance.
African Bank's reply10 Sept 2026, 10:08
Official
Kindly forward the complete email thread, including all supporting documents, to ***. Once received, we will refer the matter to the relevant team for further investigation and assistance.
CM
Charice M's updateReviewer Update
10 Sept 2026, 10:26Sent via email 10:26
CM
Charice M's update10 Sept 2026, 10:26
Reviewer Update
Sent via email 10:26
African Bank's replyOfficial
10 Sept 2026, 11:15Please be advised that we have not received the email in our mailbox at ***. Kindly resend the complete email thread, including all supporting documentation, for further investigation.
African Bank's reply10 Sept 2026, 11:15
Official
Please be advised that we have not received the email in our mailbox at ***. Kindly resend the complete email thread, including all supporting documentation, for further investigation.