MP
MERISA P
1 reviews | Active since Feb 2014
10 Sept 2026, 09:10
Service is getting worse and worse
My app clearly state i owe R504 - then she calls saying R1000k something - how do you wana ***** from you clients - i have also called in more the 5 times now updating my account details from capitec to nedban - now once again i have to update again - These people simply dont do there jobs - but hey they are quick to call - then is rude aswell
Helpful (0)
Replies (4)0
Replies (4)
African Bank's replyOfficial
10 Sept 2026, 09:59Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply10 Sept 2026, 09:59
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
MP
MERISA P's updateReviewer Update
10 Sept 2026, 11:09No one has called me yet. and also what do you want to sort?
MP
MERISA P's update10 Sept 2026, 11:09
Reviewer Update
No one has called me yet. and also what do you want to sort?
African Bank's replyOfficial
10 Sept 2026, 12:14Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply10 Sept 2026, 12:14
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's replyOfficial
10 Sept 2026, 12:18Hi Merisa, I have contacted you and the call got disconnected and when I dial the number again there is no reply.
African Bank's reply10 Sept 2026, 12:18
Official
Hi Merisa, I have contacted you and the call got disconnected and when I dial the number again there is no reply.