**** SERVICE

In 2020 i did an insurance claim for unpaid leave in lock down, it was paid for and African bank did not reset my debit order for the next month , thus resulting no debit going off.. I queried this and no feedback was received and i said to them how do they expect me to just pay this full amount when it was not my fault the debit was not reset.. In Jan my normal debit went off plus they debited another amount with out my consent which i think is very wrong!!! Who gives you the right to just take money without making prior arrangements.. VERY ANNOYED CUSTOMER