KE
Kevin E

1 reviews | Active since Jul 2016

19 Mar 2024, 06:54

Service

I am extremely disappointed in their service. I received excellent service from the branch but unfortunately the brach doesn't have the final say in things. I have requested a certain product from them and I am still waiting for the final outcome. I sent 2 call me back messages yesterday and didn't receive any response. This has been going on for almost a month now and still hasn't been finalized. At this stage, I don't feel like referring anyone to them. I told them what time they can call me. They can call me at 10, 12:30 or 16:45 when I get home from work.

0
Replies (1)
African Bank
African Bank's reply19 Mar 2024, 17:15
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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