TM
Thabiso M
1 reviews | Active since Feb 2024
14 Jan 2025, 08:02
🐂👎👎👎👎👎 service
I've ben having the most DISGUSTING service from African Bank which I cannot wait to settle my loan account and never would I recommend to anyone to be their "client" which I wonder if they know the meaning of the word. Lucy Mabaso called me this morning claiming that my account has not been paid for the Dec 2024/Jan.2025 which I sent to her the statement from my Debtors, confirmed receiving the statement now 🤬🤬🤬🤬🤬🤬😡😡😡😡😡
Helpful (0)
Replies (5)0
Replies (5)
African Bank's replyOfficial
14 Jan 2025, 10:37Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply14 Jan 2025, 10:37
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
TM
Thabiso M's updateReviewer Update
15 Jan 2025, 12:10***
What I'd like to know is how long does it take to retrieve a call, where I come from it does not even take hours and I'm still waiting for the so called Supervisor/Team leader to call me back regarding the terrible service/experience I'm getting from African Bank
What I'd like to know is how long does it take to retrieve a call, where I come from it does not even take hours and I'm still waiting for the so called Supervisor/Team leader to call me back regarding the terrible service/experience I'm getting from African Bank
TM
Thabiso M's update15 Jan 2025, 12:10
Reviewer Update
***
What I'd like to know is how long does it take to retrieve a call, where I come from it does not even take hours and I'm still waiting for the so called Supervisor/Team leader to call me back regarding the terrible service/experience I'm getting from African Bank
What I'd like to know is how long does it take to retrieve a call, where I come from it does not even take hours and I'm still waiting for the so called Supervisor/Team leader to call me back regarding the terrible service/experience I'm getting from African Bank
TM
Thabiso M's updateReviewer Update
15 Jan 2025, 12:14***
What I'd like to know is how long does it take to retrieve a call, where I come from it does not even take hours and I'm still waiting for the so called Supervisor/Team leader to call me back regarding the terrible service/experience I'm getting from African Bank
What I'd like to know is how long does it take to retrieve a call, where I come from it does not even take hours and I'm still waiting for the so called Supervisor/Team leader to call me back regarding the terrible service/experience I'm getting from African Bank
TM
Thabiso M's update15 Jan 2025, 12:14
Reviewer Update
***
What I'd like to know is how long does it take to retrieve a call, where I come from it does not even take hours and I'm still waiting for the so called Supervisor/Team leader to call me back regarding the terrible service/experience I'm getting from African Bank
What I'd like to know is how long does it take to retrieve a call, where I come from it does not even take hours and I'm still waiting for the so called Supervisor/Team leader to call me back regarding the terrible service/experience I'm getting from African Bank
African Bank's replyOfficial
15 Jan 2025, 12:26Thanks for speaking up and calling us out. I'm sorry for you experience. I have send a follow up on your query to the relevant team for further assistance.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply15 Jan 2025, 12:26
Official
Thanks for speaking up and calling us out. I'm sorry for you experience. I have send a follow up on your query to the relevant team for further assistance.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's replyOfficial
15 Jan 2025, 12:27Thanks for speaking up and calling us out. I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply15 Jan 2025, 12:27
Official
Thanks for speaking up and calling us out. I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***