1 reviews | Active since Oct 2015
Serious customer service training needed
I visited african bank west gate on saturday, i was in a good mood and i left the branch very angry and frustrated, I personally think Wendy (if thats her real name) needs serious training as she wasnt interested in doing her job, we were screaming at each other the whole as she was so arrogant and never gave me a chance to speak, i have never complained about sevice received from any bank but on saturday i received the most terrible service ever, i hope this doesnt land on deaf ears as i dont want it to happen to someone else, im extremely furious of how people dont take their jobs seriously and fail to understand why us customers have to suffer, this is disgraceful service and will never use african bank and would advice people not land their feet their. To be the best you have to run with the best. <br> <br> Kind regards <br> <br> Frustrated ex-client
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
