nM
nonhlanhl M

1 reviews | Active since Jun 2015

10 Jun 2015, 16:57

Sent my account to tracers ?

A company called Debit consulting called my workplace pretending to be calling from FNB \confirming employment"(that on it's own is *********)I have been in contact with African bank and they have certainly called me on the same numbers the tracers called me on. I have never dismissed African bank nor refused to speak to them(so why send me to tracing) . As a matter of fact I made an arrangement to pay account which went through successfully. Out of concern I immediately called the call centre"

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Replies (1)
African Bank
African Bank's reply11 Jun 2015, 11:17
Official
Hello mbathapearl,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***