KM
Keamogetswe M
1 reviews | Active since Jan 2019
28 Jan 2019, 14:47
selfish company
I have an investment account and was not aware that i'm allowed to withdraw on my anniversary month only. it only came to my attention when i called in early Jan 2019. I was advised by the consultant to make an affidavit as its out of my anniversary date and send it along with my ID. today i'm surprised that i cant be assisted with an affidavit even after explaining that i cannot obtain any proof why I need the money. its all good and well when you guys take my money but i have to STRUGGLE when i need it so desperately. Very much disappointed
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
29 Jan 2019, 12:13Hi Keamogetswe,
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
African Bank's reply29 Jan 2019, 12:13
Official
Hi Keamogetswe,
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
African Bank's replyOfficial
30 Jan 2019, 09:14Hi Keamogetswe,
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's reply30 Jan 2019, 09:14
Official
Hi Keamogetswe,
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's replyOfficial
31 Jan 2019, 15:52Hi Keamogetswe,
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
African Bank's reply31 Jan 2019, 15:52
Official
Hi Keamogetswe,
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***