CP
Cindy P

1 reviews | Active since Jun 2016

03 Jun 2016, 11:19

Screaming Attendant!

<p>Just app**** for a loan at African Bank in Vanderbijlpark. As everyone else i took in my documents....Only to be rejected (After i received confirmation stating i was approved) I took off work to go to the bank knowing it was not a waste of time because i knew i had alredy been approved. Secondly i was treated so badly and was repeatedly told to be quiet, after trying to explain to the lady at the service desk why there were two company names on the payslip. I kep my voice down to spare further humiliation since the place was packed but for some reason my attendant failed to do the same. I have an existing loan and a credit card with African bank. I can honestly say that i cant wait to settle my debt and get a new bank. Never in my life have i come across someone so unprofessional. The Worst.</p>

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Replies (2)
African Bank
African Bank's reply04 Jun 2016, 08:03
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply14 Jun 2016, 11:00
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***