******** AFRICAN BANK

I took out a loan with African Bank a while back, and i lost my job and was not able to pay the account, i owed them R5400, last week 23/04/2020 i contacted their call center and they gave me a 35% discount to free off the account, they sent me a settlement letter and i clearly told them that i will eft the amount of R3565 and close the account, i did so on the 25/04/2020. due to the public holidays i did call them on the 29/04/2020 and they stated the funds have not been received as yet, i see on the 30/04/2020 they run a debit of my account simply unauthorized of R3596 when i already freed of the account, this is not how you do business, and their employees at the call center simply do not know what they doing, looks like they trying to rob people.