pM
phezile M
1 reviews | Active since Nov 2016
10 Nov 2021, 18:09
**** voucher for rewards
The 150 rewards at african bank is a **** ,they gave me a voucher for pick en pay of which i ask went to 3 pick en pay with issues qs it was apecifically for eletricity ,pick en pqy ddnt pick up my metre number in 3 stores then i asked it to be changed to checkers as its closer ...i went to checkers today took a staff for 150 i was so embarrased whrn the voucher was decline on the till checkers Acorn park vereeniging had to leave with dissapointed...u know what keep your 150 coz i spend more than 150 for **** voucher il go close this account friday,,,advertising liea to the clients ..Thsepo promise i can but any shoprite or checker but i went to checkers where it was decline Wicode*** . Keep it its useless
Helpful (0)
Replies (7)0
Replies (7)
African Bank's replyOfficial
11 Nov 2021, 08:46Good day
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
African Bank's reply11 Nov 2021, 08:46
Official
Good day
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
pM
phezile M's updateReviewer Update
11 Nov 2021, 10:56i spoke to Thsepo ,Thandeka ,Crystal ,Nonhlanhla and other guy but it seems no one who has a clue now im sitting with 4 pick en pay vouchers of which i told you guys several times that pick en pay cnt pick up my metre number for eletricity so change the voucher to checkers or any other store Thsepo manage to send me but the voucher decline i complain and you still sending pick en pay voucher after i ask Crystelle if she understand that voucher that she dsnt have to send me same voucher for pick en pay she say yes she is requesting another one but she still sent pick en pay voucher ,just leave it it you cnt send me checkers voucher or something else im tired of confirming security question and explaining same thing just leave the voucher thing im done
pM
phezile M's update11 Nov 2021, 10:56
Reviewer Update
i spoke to Thsepo ,Thandeka ,Crystal ,Nonhlanhla and other guy but it seems no one who has a clue now im sitting with 4 pick en pay vouchers of which i told you guys several times that pick en pay cnt pick up my metre number for eletricity so change the voucher to checkers or any other store Thsepo manage to send me but the voucher decline i complain and you still sending pick en pay voucher after i ask Crystelle if she understand that voucher that she dsnt have to send me same voucher for pick en pay she say yes she is requesting another one but she still sent pick en pay voucher ,just leave it it you cnt send me checkers voucher or something else im tired of confirming security question and explaining same thing just leave the voucher thing im done
African Bank's replyOfficial
11 Nov 2021, 11:28Good day
This is in line with the Protection of Personal Information Act we need to ask security question. I call you and you disconnect my call while I was busy helping you.
Your African Bank Support Specialist team
This is in line with the Protection of Personal Information Act we need to ask security question. I call you and you disconnect my call while I was busy helping you.
Your African Bank Support Specialist team
African Bank's reply11 Nov 2021, 11:28
Official
Good day
This is in line with the Protection of Personal Information Act we need to ask security question. I call you and you disconnect my call while I was busy helping you.
Your African Bank Support Specialist team
This is in line with the Protection of Personal Information Act we need to ask security question. I call you and you disconnect my call while I was busy helping you.
Your African Bank Support Specialist team
pM
phezile M's updateReviewer Update
11 Nov 2021, 11:32the dnt call me ! if this was resolved 2 weeks back you shouldnt be calling me now and then ,i am also working as well i cnt stay on the phone the whole day while you cnt even help me, trying to help me how coz you failed ...dnt call me i dnt wnt your voucher anymore
pM
phezile M's update11 Nov 2021, 11:32
Reviewer Update
the dnt call me ! if this was resolved 2 weeks back you shouldnt be calling me now and then ,i am also working as well i cnt stay on the phone the whole day while you cnt even help me, trying to help me how coz you failed ...dnt call me i dnt wnt your voucher anymore
pM
phezile M's updateReviewer Update
11 Nov 2021, 16:30now you making this about confirming identity wow
pM
phezile M's update11 Nov 2021, 16:30
Reviewer Update
now you making this about confirming identity wow
African Bank's replyOfficial
11 Nov 2021, 17:50This is in line with the Protection of Personal Information Act we need to ask security question.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply11 Nov 2021, 17:50
Official
This is in line with the Protection of Personal Information Act we need to ask security question.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
pM
phezile M's updateReviewer Update
12 Nov 2021, 14:31I gave the voucher for eletricity to my brother as my metre was not working at pick en pay and he got the eletricity you may close the complain i hope next time i wont get eletricity voucher
pM
phezile M's update12 Nov 2021, 14:31
Reviewer Update
I gave the voucher for eletricity to my brother as my metre was not working at pick en pay and he got the eletricity you may close the complain i hope next time i wont get eletricity voucher