GN
Gcinile N

1 reviews | Active since May 2013

06 Nov 2015, 08:26

**** to get more money from me

On the 26th August i settled a loan i was owing paid R34548.00 more or less that is after the debit order of R1801 went off on the 25th successfully. On the 25th September i get debited i went to reverse it at my bank, 25th October again the do same thing. Then i go to the branch i reverse again and go to African bank and ask what the problem is. I am then told that the settlement amount was incorrect i short paid with with R100 or something however now they expect me to pay R890. Which i refuse why don't i pay only the remaining that short? No one bothered to call me after the 34000 was paid to ask if i was settling so that they tell me i short paid. I refuse to pay the R890 i can only pay what was short i have had enough of this bank too quick to debit and over charge people.

0
Replies (1)
African Bank
African Bank's reply06 Nov 2015, 10:55
Official
Hello Gcins1978,

Thank you for referring your concerns via Hello Peter.

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
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