Same Story
<p>So if African Bank refers to my last complaint this one is exactly the same paid up my account as per settlement Letter and still no closed up letter and not updated on ITC. This is becoming a tend so I pay up my accounts but they don't provide me with the proof of my paid up account and update accordingly then now I receive calls on a daily basis to the point of Harredment saying I owe money! Please sort out your process as it is disgusting If this is not sorted out within the next 2 days I am going to the creditombuds and banking ombuds because this happens all to often.</p>
Thank you for referring your concerns via Hello Peter.
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Contact Centre Support Specialist Team
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Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Spoke to Anthea she promised me she would send the paid up letters still waiting nothing after she ask me to email the necessary letters . My account still open on Transunion really unprofessional service and a standard response on Hello Peter should not be accepted as it only reflects what is not being done.
Spoke to Anthea she promised me she would send the paid up letters still waiting nothing after she ask me to email the necessary letters . My account still open on Transunion really unprofessional service and a standard response on Hello Peter should not be accepted as it only reflects what is not being done.