Rude consultant at Quagga African Bank in Pretoria West

Bad Attitude received at African bank Quagga today 02/08/2021. The lady was so rude to me , I was a last client and she told me she can't give me a pin on my card as she is in a rush to go fetch her child from the day care. She was telling on how it is not her problem that the other branch in Attlyn was unable to assist me on for issuing of a new card as their machine was broken . She told me to go back to Attlyn tomorrow and get a pin there because they did not call her and tell her that I am coming. So now I have cards with no PIN numbers, she refused to give me and told that she is doing me a favour for even giving me the cards because I came in at late just before they closed. She doesn't even have a name tag on, so I could not get her name. She was the only one working when I got there. That lady is so rude. Now I being sent from pillar to post because she is in a rush to go fetch her child.