NL
Nthabiseng L
1 reviews | Active since Mar 2023
20 Dec 2025, 11:18
Rude and unprofessional agents
I had issues logging into my app after changing my phone and called African Bank to assist. Three times the agents hung up on me without assisting and were very rude! Stay away if you want respectful decent service. Very disappointing!
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African Bank's replyOfficial
20 Dec 2025, 13:39Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply20 Dec 2025, 13:39
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team