LS
Linda S
1 reviews | Active since Apr 2022
20 Sept 2024, 15:34
Rude agent
I made a call just now ,a person whom i talk to was Kensani, she is very rude as i was interpreting my challenge she transferred my call to survey as i was busy scoring she dropped the call, i call again in few seconds she hanged up my call and just choose to keep quiet,i had a challenge to login to my banking app but no help
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African Bank's replyOfficial
20 Sept 2024, 17:24Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
We hope to talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply20 Sept 2024, 17:24
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
We hope to talk to you soon.
Your African Bank Support Specialist team
***