RUDE

I WAS A CONSULTANT FOR 4YEARS AND I KNOW THE LEVEL OF SERVICE TO GIVE. NEVER IN MY CAREER HAVE I BEEN RUDE TO MY CLIENTS.I WENT TO AFRICAN BANK TO CALL THEIR ATTORNEYS TO MAKE PAYMENT ARRANGEMENTS ON MY ACCOUNT. UPON MY ARRIVAL THE CONSULTANT REFUSED TO CALL THEM, FIRSTLY SHE WAS NOT WEARING A NAME TAG AND HER BODY LANGUAGE WAS VERY NEGATIVE. SHE THEN ACCESSED MY PROFILE WITHOUT MY PERMISSION AND ACTED AS IF SHE KNEW WHAT THE PROBLEM WAS, I ASKED HER TO CALL CLIENT-CARE TO ASSIST ME INSTEAD AS SHE KNEW NOTHING. AHE REFUSED TO CALL , MADE RUDE RAMARKS AND FUNNY FACES AND AFTER THE 5TH TIME I BEGGED HER SHE EVENTUALLY CALLED CLIENT-CARE. I DO NOT APPRECIATE THE WAY I WAS TREATED AS I AM A CLIENT AND WANT TO BE TREATED AS SUCH REGARDLESS OF MY CREDIT RECORD. PLEASE ADRES THE ISSUE AS IT IS A REAL INCONVENIENCE TO ENTER THE BRANCH FOR HELP ON MY ACCOUNT OR ANYTHING ELSE FOR THAT MATTER.