gvdw
gertruida van der westhuizen
1 reviews | Active since Nov 2015
19 Jun 2019, 14:22
RUDE
RUDE people need to go on training - laugh at you dont even refund you the full amount . they pay you an amount so that they still get a portion out of their customers and dont they couldnt even give me the correct amount PLEASE SEND YOUR STAFF ON TRAING ESPECIALLY THE COMPLAINTS DEPARTMENT
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Replies (2)
African Bank's replyOfficial
20 Jun 2019, 12:30 Good day
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's reply20 Jun 2019, 12:30
Official
Good day
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's replyOfficial
24 Jun 2019, 15:31 Dear Ms GETRUIDA VAN DER WESTUIZEN Thank you for referring your concerns to the African Bank via Hello Peter. We confirm that we have been unsuccessful in our attempts to contact you on the details as per your profile. Kindly note that we are closing your query as we unfortunately cannot keep it open indefinitely. A new query will be logged once you provide us with a convenient time for us to contact you, in order to complete the identification and verification process. We look forward to hearing from you soon. Best regards,
African Bank's reply24 Jun 2019, 15:31
Official
Dear Ms GETRUIDA VAN DER WESTUIZEN Thank you for referring your concerns to the African Bank via Hello Peter. We confirm that we have been unsuccessful in our attempts to contact you on the details as per your profile. Kindly note that we are closing your query as we unfortunately cannot keep it open indefinitely. A new query will be logged once you provide us with a convenient time for us to contact you, in order to complete the identification and verification process. We look forward to hearing from you soon. Best regards,