Robbing Clients As Usual
<p>I paid up my credit card and have sent you a mail to close the account but you have not closed the account, i call the call centre for the account to be closed but i am told I still owe you money. Please close this account today or must i send a mail to Brian Riley to get him to close the account. Stop Thieving from consumers and close the accounts when it needs to be closed.</p> <p> </p>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Hi Anthea
i was was contacted by you and was told the account would be closed and I would be receiving a paid up letter. Have not received anything from you or African Bank with this regard but I have received a SMS saying I owe African Bank money. What utter nonesense when this account has been paid up and you keep adding charges to my credit card. You are doing this to all of your clients and getting away with ****************, must I go to the ombudsman for you to be investigated so you can close my account. The call center agent actually asked me to confirm if I owe you 130-33 cents, I put the phone down.
This is BS and if this account is not closed, I will go to the banking ombudsman.
Hi Anthea
i was was contacted by you and was told the account would be closed and I would be receiving a paid up letter. Have not received anything from you or African Bank with this regard but I have received a SMS saying I owe African Bank money. What utter nonesense when this account has been paid up and you keep adding charges to my credit card. You are doing this to all of your clients and getting away with ****************, must I go to the ombudsman for you to be investigated so you can close my account. The call center agent actually asked me to confirm if I owe you 130-33 cents, I put the phone down.
This is BS and if this account is not closed, I will go to the banking ombudsman.
Still have not heard from African Bank despite them promising me the account will be closed and African Bank are charging me fees for no reason
Still have not heard from African Bank despite them promising me the account will be closed and African Bank are charging me fees for no reason