GM
Godfrey M

1 reviews | Active since Sept 2011

10 Jan 2017, 07:01

*********** bank

<p>In December 2016 I paid African Bank the balance of R1666.30 that was owing. This month I got a statement stating I owe R95 because my account is still active. Apparently the anount is for fees, interest and insurance. What confuses me is that I never renew the card as it expired in 2014. To my understanding my account should be 0.00. I was just paying the card to finish the balance. Apparently for me to cancel the account I need to pay R164.43 as a settlement amount. I find this ridiculous and as a reap off. </p> <p> </p>

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Replies (1)
African Bank
African Bank's reply10 Jan 2017, 09:58
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***